Today’s global business environment makes it crucial for you to be able to connect easily with clients, vendors, and team members around the world. Our International Conferencing service offers a number of options to ensure you are able to connect, communicate and collaborate smoothly and efficiently with your key business partners. Four options are available to meet your international conferencing needs:

• International Toll Free. This service is currently available in over fifty countries worldwide. Additional countries are added as they become available. Your international caller will be supplied with an international toll-free number and will join the conference call like a caller located in the United States. Participants are not billed anything; the leader pays for all charges.
• Domestic Number Dial-In. Your international caller can use a domestic dial-in number provided by Genesis. In this case, the international caller will pay the long-distance call charges into the United States, and the leader pays the conferencing charges. Charges vary from country to country.
• Operator Dial Out. Callers do not need to let us know ahead of time if they need to do an operator dial out during a reservationless call. Just press “*0” on your telephone keypad and provide the operator with the phone number. For a scheduled call, you can provide the number ahead of time by calling our Customer Service number and pressing “*0” for a representative. The Customer Service Representative will then dial out to the international participant at the time of your scheduled call. International mobile phone numbers are acceptable.
• Leader Dial Out. Leaders can dial out to participants (international or domestic) themselves and bring them back into their call from the Audio Console. The participant pays nothing and the leader gets billed for all charges. An authorization form must be signed to have this feature activated for your account.

In addition to these options, Genesis also offers both translation and transcription services for your international calls. We understand how difficult and confusing international conference calling can be. Call us today and let us walk you through the options available. We’ll also be pleased to work with you on a country-by-country basis to ensure your international conferencing needs are met. As with all of our portfolio products, training on International Conferencing is free and available on an ongoing basis.