FAQ

What is a webinar and how does it work?

A webinar (web seminar) is a video conference, presentation, workshop or lecture delivered online. Webinars are used as a professional, interactive experience that offer features like live polling, media sharing and attendee analytics.

What is a webinar used for?

Webinars can be utilized for large-scale corporate meetings and presentations, continuing education courses, marketing and sales lead generation, and large-scale virtual events & exhibits. They can be delivered live or recorded for On-Demand use in content catalogs & media libraries. Genesis can host 40,000+ participants in a webinar.

What is a webcast?

A webcast is the broadcasted video component of a live conference, presentation, workshop or lecture delivered in-person. By broadcasting a live event, a webcast becomes the hybrid experience between a webinar and an in-person event. One can reach a substantially larger audience by adding a webcast component to an in-person event or presentation.

How to record a webinar?

Genesis will automatically record your webinar for you. Make sure to work with your Event Services team to ensure recording, playback, monetization, and future On-Demand content hosting of recorded webinars.

How to host a webinar?

With Genesis, hosting a webinar is easy. Our world-class Event Services team will work with you to build customized branding, promote and market your event, add any features like live polling, breakout sessions, Event Emcees, Sponsorship opportunities, facilitated Q&A or chatrooms. We will be available Pre, During and Post Webinar with technical support and Help Desk staff.

What is Anytime Conferencing?

Anytime Conferencing, also known as “reservation-less” calling, is a great tool for smaller, on-the-fly collaboration calls where you want several people to be able to participate in a conversation. These can be used as small, audio-only meeting rooms for several participants.

How does a virtual event work?

A virtual event utilizes webinars, webcasts, virtual breakout sessions, virtual exhibit halls/booths, chatrooms, live polling and other virtual activities to create captivating, informative and interactive experiences. Genesis has 50+ features that can be built into any virtual event to make the experience unique, engaging and technically seamless. Some of our features include live polling, breakout sessions, Event Emcees, Sponsorship opportunities, facilitated Q&A or chatrooms.

How do you create a virtual event?

Creating a virtual event is similar to creating an in-person event. You will want to organize your speakers, presentation materials and schedule of your event. Genesis will work with you to add customized branding and sponsorship opportunities, prepare and upload any multimedia presentation materials, build breakout sessions, chatrooms, live polling and other engaging activities as well as market and promote your event.

What is a hybrid event?

A hybrid event is any in-person conference, trade-show, celebration, presentation, workshop or lecture that has an added virtual component. Hybrid events utilize webcasts and webinars with added virtual components like breakout sessions, chatrooms, live polling, sponsorship and networking opportunities, custom websites and virtual technical support staff to ensure a seamless and integrative event.

What is Continuing Education?

Continuing Education is the optional or required additional skills or knowledge one can gain in a professional field. Continuing Education can be acquired through in-person classes, virtual webinars and course catalogs, or a hybrid experience of the two. Genesis supports Continuing Education providers through our Webinars and Webcasts, advanced LMS, Content Catalogs and Media Libraries. We support providers in producing course content, tracking users, integrating assessments and issuing proper accreditation.

How do you offer Continuing Education Credits?

With Genesis, offering Continuing Education Credits is easy. We help our providers create intuitive Course Catalogs and Media Libraries, customize all media to your desired branding and design ideas, integrate user tracking and assessments and ensure proper accreditation in accordance to federal or state laws. Genesis will customize your provided CE experience from production to certification.

How are CE certificates produced?

Continuing Education (CE) certificates verify that an individual attended a CE event. This event can be online or in-person. The certificates are granted in a semi-automated fashion via the CEC application. After a participant views a Live or On-Demand CE even, they can receive CE certificates based on a number of criteria and combinations. The participant may receive an individual certificate or a combination of a few based on the course they are taking. The participant must watch the entire Live or On-Demand event and may be prompted to complete a quiz or evaluation in order to receive credit. Genesis can tailor any course to specific CE requirements and customize desired evaluations.

What is On-Demand Libraries?

On-Demand Content refers to the recorded Webinars & Webcasts, videos, images, podcasts, eBooks, PDFs that can be streamed at any time from a Content Catalog or Media Library.

What is a Content Catalog? What is a Media Library?

Content Catalogs and Media Libraries are the digital platforms where all Continuing Education courses, Corporate Compliance courses or other On-Demand content is hosted. Content Catalogs often integrate Learning Management Solutions (LMS), user tracking, certifications upon completion and additional accreditation.

Will I be assigned a Genesis Account Manager?

Yes. All Genesis clients are assigned a dedicated Account Manager to take them from creation to production to analysis of their events. Your Account Manager will serve as your single point of contact for all Genesis services.

How do I customize a solution?

When you begin working with Genesis, you will be assigned a dedicated Account Manager that will work with you and the Genesis Operations team to design, build and manage your customized solution. Our Operations team will take you through a detailed demo in which you can learn about the 50+ features that can be added to any solution. All solutions will be white-labeled and aligned with your design and content ideas.

How many participants can I allow in my events?

Genesis can accommodate up to 40,000 attendees in all events.